Help and Support Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Reply Guarantee

  • Our team of qualified professionals will try their best to reply to your service demands in approximately 1 hour. If, however, the situation you have experienced needs aid from the Administrators’ =Dept,= we are going to forward the ticket to the person on duty and will submit a note to let you know.

  • Top quality support service
  • Top–quality Tech Assistance Service

  • Our client assistance staff will be working for you 24x7 to to reply to all support request tickets that you send. We offer client assistance for all software programs that are pre–configured on your web server. These include our custom made Control Panel, the preferred OS and also the server management panel (with regards to the VPS type).

  • Intuitive help center
  • An Informative Help Section

  • Each section of the Control Panel that is available free of cost with your VPS gives an included article base. You will see a variety of exhaustive how to articles and reviews and a group of step by step video training materials that show all the regular site administration jobs. You can use them by hitting the Help or Video buttons in the top right part of each Control Panel section.